Welcome to HealthTag, a patient information management system, that provides you with access to a variety of services, discounts and offers from a vast growing medical network (the “Service”)
HealthTag is a product of Bypa-ss LLC (“Bypa-ss”), which can be accessed through the Website (www.healthtag.me), mobile, tablet or other applications made available by Bypa-ss.
1. Nature and Applicability of Terms
2. Eligibility for Our Service
b. You, at all times, remain solely responsible for the use of the Service and you agree to hold Bypa-ss harmless for any liability or the consequences to you resulting from your use of the Service.
f. Bypa-ss shall not be responsible in any manner for the authenticity of the personal information or sensitive personal data or information supplied by the User, other partners (such as health care facilities visited by the User) to Bypa-ss or to any other person acting on behalf of Bypa-ss. .
h. If the User provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Bypa-ss has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Bypa-ss has the right to discontinue the Services to such User at its sole discretion.
4. Control of Personal Data, Additional User Information and User Provided Content:
5. Accounts and Registration
a. To access the features of this Service, you will be required to register for an account. When you register for an account, you will be required to provide us with some information about yourself (such as your name, date of birth, e-mail address, physical address, phone number, company name or other personal information). Some of this information may be of a confidential nature and may include personally identifiable information or "Personal Data" (all "Your Information").
b. If you provide Your Information to us then you agree to provide true, current, complete and accurate information, and not to misrepresent your identity. You also agree to keep Your Information current and to update Your Information if any of Your Information changes.
6. Account Management
a. Keep Your Password Secure. If you have been issued an account by Bypa-ss in connection with your use of the Service, you are responsible for safeguarding your password and any other credentials used to access that account, even if you authorize other third parties to access your account. You, and not Bypa-ss, are responsible for any activity occurring on your account, including but not limited to incidences where your password has been compromised. If you become aware of any unauthorized access to your account, you should notify Bypa-ss immediately. Where it is determined that such an account has been compromised at your instance, you shall be solely responsible for any direct losses suffered or costs incurred by Bypa-ss and others due to any unauthorized use of your account.
b. Each individual user is allowed to create only one account. Bypa-ss reserves the right to terminate duplicate accounts.
7. Breach Notification Policy
If you suspect or learn that the security of the Service or the data contained therein has been breached or compromised, you agree to immediately notify us at email@example.com. You agree that the User, and not Bypa-ss, shall be responsible for the legal consequences for failing to comply with Bypa-ss’s breach notification policy and you shall hold Bypa-ss free from any liability arising from such failure to provide notification following the breach or compromise of the Service data.
8. Your License, Access and Use of our Services
b. The rights granted to you in these Terms are subject to restrictions. You therefore agree that you shall not encourage or authorize any third party to directly or indirectly: (i) copy, publish, distribute, license, sublicense, sell, resell, rent, lease, transfer, assign, host, or otherwise commercially exploit the Services including as a service bureau or outsourcing offering or otherwise access or use the Service other than as expressly permitted by Bypa-ss; (ii) modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Services; (iii) access the Services in order to build a similar or competitive Service; and (iv) except as expressly stated herein, no part of the Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Any future release, update, or other addition to functionality of the Services shall be subject to these Terms.
c. Furthermore, you agree that you will not use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor our Services or any portion of our Services for any purpose, without our prior written permission. Additionally, you agree that you will not: (i) copy, reproduce, modify, create derivative works from, distribute or publicly display any content (except for your personal information) from our Services without our prior written permission and the appropriate third party, as applicable; (ii) interfere or attempt to interfere with the proper working of our Services or any activities conducted on our Services; (iii) Bypass any robot exclusion headers or other measures we may use to prevent or restrict access to our Services, or (iv) interfere or disrupt the Service or servers or networks connected to the Service, including by transmitting any worms, viruses, spyware, malware or any other code or activity of a destructive or disruptive nature.
9. Information Accuracy
a. We attempt to ensure that information on this Service is complete, accurate and current. Despite our best efforts, the information on our Service may occasionally be inaccurate, incomplete or out of date. We make no representation, warranty, or guarantee regarding the reliability, completeness, accuracy, or currency of any information on the Service.
b. Furthermore, information on the Service may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct or make changes in such information at any time without notice. Provided that such changes shall not affect the user’s ability to access or use the Service.
c. You use any information obtained through the Service at your sole risk.
10. Interruption of Service
Unless otherwise stated in a separate written agreement (which may be a service level agreement) between you and Bypa-ss, your access and use of our Services may be interrupted for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of our Services or other actions that we may elect to take.
a. Any software made available to you in connection with the Services is provided to you for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by Bypa-ss, in the manner permitted by these terms.
b. Any software we make available to you is subject to applicable export laws and regulations. You must comply with all domestic and international export laws and regulations that apply to the software.
12. Other Services
Bypa-ss, may now or in the future, through itself or third-party enablers, enable or facilitate Users to use certain features subject to their availablity : a) book an appointment through the Website or application; b) request and pay for laboratory tests and the delivery of the result after the conclusion of the test either physically or digitally; c) request and pay for the delivery of medication. Bypa-ss shall not be liable if such an appointment is later cancelled by the service provider, rescheduled, or does not otherwise occur for any reason;(d) add, upload, update and display your medical records; (e) display the current medical network (f) checking and comparing various price and discount available through our network; (g) e-payment; (h) blog posts; (i) creating/adding to an emergency profile; (j) ordering and renewing Healthtag Card; (k) delivery; (l)tele consultations .
b. Bypa-ss is not an expert in the provision of health care and does not confirm the quality or availability of the services of any service provider or third-parties. The results of any search Users perform on the Website or application for service providers should not be construed as an endorsement by Bypa-ss of any such service provider. If the User decides to engage with a third-party service provider to seek medical services, the User shall be doing so at their own risk.
c. Without prejudice to the generality of the above, Bypa-ss is not involved in providing any healthcare or medical advice or diagnosis and hence is not responsible for any interactions between User and a service provider. User understands and agrees that Bypa-ss will not be liable, without limitation, for:
i. User interactions and associated issues User has with a service provider;
ii. the ability or intent of a service provider(s) or the lack of it, in fulfilling their obligations towards Users;
iii. any wrong medication or quality of treatment being given by a service provider(s), or any medical negligence on part of a service provider(s);
iv. inappropriate treatment, or similar difficulties or any type of inconvenience suffered by the User due to a failure on the part of a service provider to provide agreed Services.
v. any misconduct or inappropriate behavior by a service provider or its staff.
vi. cancellation or no show by a service provider or rescheduling of booked appointments or any variation in the fees charged.
13. No Doctor-Patient Relationship; Not for Emergency Use
a. Please note that some of the content, text, data, graphics, images, information, suggestions, guidance, and other material (collectively, “Information”) that may be available on the Website or application (including information provided in direct response to your questions or postings) may be provided by individuals in the medical profession. The provision of such Information does not create a licensed medical professional/patient relationship, between Bypa-ss and you and does not constitute an opinion, medical advice, or diagnosis or treatment of any particular condition, but is only provided to assist you with locating appropriate medical care from a qualified service provider.
b. It is hereby expressly clarified that, the Information that you obtain or receive from Bypa-ss and its employees, contractors, partners, sponsors, advertisers, licensors or otherwise on the Website is for informational purposes only. We make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, quality of work, expertise or other information provided on the Website or application. In no event shall Bypa-ss be liable to you or anyone else for any decision made or action taken by you in reliance on such information.
c. The Services are not intended to be a substitute for getting in touch with emergency healthcare. If you are a User facing a medical emergency (either on your or another person’s behalf), please contact the appropriate emergency service providers or an ambulance service or a service provider directly.
14. Critical Content
You are solely responsible for the content that you choose to submit on the Website or application(“Critical Content”). The role of Bypa-ss in relation to such Critical Content is restricted to that of an ‘intermediary’. Bypa-ss disclaims all responsibility with respect to the Critical Content, and its role with respect to such content is restricted to its obligations as an ‘intermediary’.
You hereby agree NOT to communicate, upload, provide, publish or create any content on the Website or application that (a) infringes any third-party intellectual property or publicity or privacy rights, or (b) violates any applicable law or regulation, (c) misleads or misinforms Bypa-ss or service providers. Bypa-ss at its sole discretion, may choose certain content if found to be in conflict with this clause or, if so required by applicable law.
You agree that Bypa-ss may contact you through telephone, email, SMS, or any other electronic means of communication for the purpose of:
a. Obtaining feedback in relation to Website or Bypa-ss’s services; and/or
b.Obtaining feedback in relation to any service providers listed on the Website or application; and/or
c. Resolving any complaints, information, or queries by service providers regarding your Critical Content; and/or
d. marketing / offering new services to you; and or
e. other purposes as deemed necessary by Bypa-ss upon notification to you.
You agree to provide your fullest cooperation further to such communication by Bypa-ss.
Bypa-ss will provide Users with a records feature on the Website or application. Information available in your records is of two types:
a. User-created: Information uploaded by you or information generated during your interaction with Bypa-ss ecosystem, e.g.: booking an appointment, upload of medical information or ordering as a service.
b. Practice-created: records generated through your interaction with a service provider or its staff.
i. Your record(s) is only created after you have signed up and explicitly accepted these Terms.
ii. Any service provider created record is provided on an as-is basis at the sole intent, risk and responsibility of the service provider, and Bypa-ss does not validate the said information and makes no representation in connection therewith. You may contact the relevant service provider in case you wish to point out any discrepancies and you can contact the service provider, or Bypa-ss in the manner detailed herein, to add, delete, or modify a record in any manner.
iii. The records are provided on an as-is basis. While we strive to maintain the highest levels of service availability, Bypa-ss is not liable for any interruption that may be caused to your access to the Services.
iv. Any reminder provided by the records is only a supplementary way of reminding you to perform your activities as prescribed by your service provider. In the event of any medicine reminders provided by Bypa-ss, you should refer to your prescription before taking any medicines. Bypa-ss is not liable if for any reason reminders are not delivered to you or are delivered late or delivered incorrectly, despite its best efforts. In case you do not wish to receive the reminders, you can switch it off through the Website or application.
v. It is your responsibility to keep your correct mobile number and email ID and all other personal and health information updated in the records. The records will be sent to the records associated with this mobile number and/or email ID. Every time you change any contact information (mobile or email), we will send a confirmation to verify. Bypa-ss is not responsible for any loss or inconvenience caused due to any failure related to your contact details with Bypa-ss.
vi. If you access your dependents’ records by registering your dependents with your own records, you are deemed to be responsible for the records of your dependents and all obligations that your dependents would have had, had they maintained their own separate individual records. You agree that it shall be your sole responsibility to obtain prior consent of your dependent and shall have the right to share, upload and publish any sensitive personal information of your dependent. Bypa-ss assumes no responsibility for any claim, dispute or liability arising in this regard, and you shall indemnify Bypa-ss and its officers against any such claim or liability arising out of unauthorized use of such information.
vii. In case you want to delete your Account, you can do so by contacting our service support team. However only your account will be deleted except for any information kept in compliance with the law or as required for the process of any ongoing claims, or information critical to the integrity of Bypa-ss’ database such as the records stored by your service provider.
viii. You may lose your “User created” record, if the data is not synced with the server.
ix. If the record is unassessed for a stipulated time, you may not be able to access your records due to security reasons.
x. Bypa-ss is not liable if for any reason, records are not delivered to you or are delivered late despite its best efforts.
xi. Bypa-ss is not responsible or liable for any content, fact, records, medical deduction or the language used in your records whatsoever. Your service provider is solely responsible and liable for your records and any information provided to us including but not limited to the content in them.
xii. Bypa-ss has the ability in its sole discretion to retract records without any prior notice if they are found to be shared incorrectly or inadvertently.
xiii. Bypa-ss will follow the law of land in case of any constitutional court or jurisdiction mandates to share the records for any reason.
xiv. You agree and acknowledge that Bypa-ss may need to access the record for cases such as any technical or operational issue of the User in access or ownership of the records.
xv. You acknowledge that the service provider you are visiting may engage Bypa-ss' software or third party software for purposes necessary to the proper functioning of the service provider’s business/practice and Bypa-ss's services including but not limited to the usage, display and storage of records in accordance with the applicable laws.
xvi. To the extent that your records have been shared with Bypa-ss or stored on any of the Bypa-ss products used by service providers you approached You hereby agree to the storage of your records by Bypa-ss pertaining to such previously approached service providers who are with Bypa-ss for the purposes of their business and for Bypa-ss 's services including but not limited to the usage and for storage of records in accordance with the applicable laws and further agree, upon creation of your account with Bypa-ss, to the mapping of such records as may be available in Bypa-ss’s database to your User account.
16. Bypa-ss Reach Rights
Bypa-ss reserves the right to display sponsored ads on the Website and the Website or application. These ads would be marked as “Sponsored ads”. Without prejudice to the status of other content, Bypa-ss will not be liable for the accuracy of information or the claims made in the Sponsored ads. Bypa-ss does not encourage the Users to visit the Sponsored ads page or to avail any services from them. Bypa-ss will not be liable for the services of the providers of the Sponsored ads.
You represent and warrant that you will use the Services in accordance with applicable law. Any contravention of applicable law as a result of your use of these Services is your sole responsibility, and Bypa-ss accepts no liability for the same.
17. Rights and Obligations Relating to Content
a. Bypa-ss hereby informs Users that they are not permitted to host, display, upload, modify, publish, transmit, update or share any information that:
i. belongs to another person and to which the User does not have any right to;
ii. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
iii. harm minors in any way;
iv. infringes any patent, trademark, copyright or other proprietary rights;
v. violates any law for the time being in force;
vi. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
vii. impersonate another person;
viii. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
ix. threatens the unity, integrity, defence, security or sovereignty of any nation, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
b. Users are also prohibited from:
i. violating or attempting to violate the integrity or security of the Website or application or any Bypa-ss Content;
ii. transmitting any information (including job posts, messages and hyperlinks) on or through the Website or application that is disruptive or competitive or irrelevant to the provision of Services by Bypa-ss;
iii. intentionally submitting on the Website or application any incomplete, false or inaccurate information;
iv. making any unsolicited communications to other Users;
v. using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Website or application;
vi. attempting to decipher, decompile, disassemble or reverse engineer any part of the Website or application;
vii. copying or duplicating in any manner any of the Bypa-ss Content or other information available from the Website or application;
viii. framing or hot linking or deep linking any Bypa-ss content.
ix. circumventing or disabling any digital rights management, usage rules, or other security features of the application.
c. Bypa-ss, upon obtaining knowledge by itself or being brought to actual knowledge by an affected person in writing or through email signed with electronic signature about any such information as mentioned above, shall be entitled to disable such information that is in contravention of Clauses 13 (a) and (b). Bypa-ss shall also be entitled to preserve such information and associated records for at least 90 (ninety) days for production to governmental authorities for investigation purposes.
e. Bypa-ss may disclose or transfer User-generated information to its affiliates or governmental authorities in such manner as permitted or required by applicable law, and you hereby consent to such transfer.
f. Bypa-ss respects the intellectual property rights of others and we do not hold any responsibility for any violations of any intellectual property rights.
a. Bypa-ss reserves the right to suspend or terminate a User’s access to the Website or application and the Services with or without notice and to exercise any other remedy available under law, in cases where,
ii. A third-party reports violation of any of its right as a result of your use of the Services;
iii. Bypa-ss is unable to verify or authenticate any information provided to Bypa-ss by said User;
iv. Bypa-ss has reasonable grounds for suspecting any illegal, fraudulent or abusive activity on part of such User; or
v. Bypa-ss believes in its sole discretion that said User’s actions may cause legal liability for such User, other Users or for Bypa-ss or are contrary to the interests of the Website or application.
b. Once temporarily suspended, indefinitely suspended or terminated, the User may not continue to use the Website or application under the same account, a different account or re-register under a new account. On termination of an account due to the reasons mentioned herein, such User shall no longer have access to data, messages, files and other material through the Website or application. The User shall ensure that he/she/it has continuous backup of any medical services the User has rendered in order to comply with the User’s record keeping process and practices.
c. For as long as Bypa-ss possesses such records, the User can request a digital copy of their records as currently kept by Bypa-ss, to be made available to the User in the form chosen by Bypa-ss. Bypa-ss reserves the right to withhold any data from a said User only if it is believed, in the sole discretion of Bypa-ss, that such data infringes upon the legal rights of Bypa-ss or others, or if it has been made known to Bypa-ss that such data is illegally obtained, fraudulent, or is intend for the harm of self or others.
19. Limitation of Liability
In no event, including but not limited to negligence, shall Bypa-ss, or any of its directors, officers, employees, agents or content or service providers (collectively, the “Protected Entities”) be liable for any direct, indirect, special, incidental, consequential, exemplary or punitive damages arising from, or directly or indirectly related to, the use of, or the inability to use, the Website or application or the Content, materials and functions related thereto, User’s provision of information via the Website or application, lost business or lost Users. In no event shall the Protected Entities be liable for:
a. any content posted, transmitted, exchanged or received by or on behalf of any User or other person on or through the Website or application;
b. any unauthorized access to or alteration of your transmissions or data; or c. any other matter relating to the Website or application.
20. Retention and Removal
Bypa-ss may retain such information collected from Users from its Website or application or Services for as long as necessary in accordance with applicable laws, depending on the type of information; purpose, means and modes of usage of such information.
21. Medical Disclaimer
THIS WEBSITE AND THE SERVICES PROVIDED BY Bypa-ss ARE NOT DESIGNED TO, AND DO NOT PROVIDE MEDICAL ADVICE, PROFESSIONAL MEDICAL DIAGNOSIS OR OPINION, MEDICAL TREATMENT, PSYCHOLOGICAL THERAPY OR MEDICAL SERVICES. YOUR USE OF OUR SERVICES DOES NOT CREATE A PATIENT/PHYSICIAN RELATIONSHIP AND IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS OR TREATMENT BY A PHYSICIAN OR OTHER HEALTHCARE PROVIDER. IF YOU BELIEVE YOU ARE CONFRONTED WITH ANY HEALTH PROBLEM OR MEDICAL CONDITION, YOU
SHOULD PROMPTLY CONSULT YOUR PHYSICIAN OR OTHER HEALTHCARE PROVIDER. NEVER DISREGARD MEDICAL OR PROFESSIONAL ADVICE, OR DELAY SEEKING IT, BECAUSE OF INFORMATION YOU HAVE RECEIVED THROUGH OUR SERVICES. IF YOU ARE PRESENTED WITH A MEDICAL EMERGENCY YOU SHOULD IMMEDIATELY CALL FOR EMERGENCY MEDICAL ASSISTANCE OR YOUR PHYSICIAN.
22. Applicable Law and Dispute Settlement
C. Any legal action or proceeding with respect to these Terms and Conditions shall only be brought in the Economic courts of the Cairo, Arab Republic of Egypt.
23. Contact Information
Last updated: January 23, 2022